Frequently Asked Questions

Everything you need to know about our premium home furniture and decor.

How long will it take for my furniture to arrive?

Most in-stock items ship within 3-5 business days. Large furniture pieces are shipped via freight and typically arrive within 10-14 business days depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove delivery for an additional fee. This includes room-of-choice placement, full assembly, and removal of all packaging materials.

Are your wood products sustainably sourced?

At Alpine Outlets, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources.

Can I request fabric swatches before purchasing a sofa?

Absolutely. You can order up to five fabric swatches for free through our website to help you choose the perfect texture and color for your space.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.